Support
For help, email support@stamps.sh.
Please do not include private letter content or full postal addresses unless support asks for a specific redacted detail.
Helpful details
- The short mail reference shown in the terminal, if you have one.
- The approximate time of the checkout or send.
- The payment or mail status text shown by the terminal.
- A redacted description of what went wrong.
Do not include
- Full letter text.
- Full recipient or return addresses.
- Payment links.
- Card numbers or bank details.